이용자 보호 운영정책

Effective September 22, 2026

시그널노트는 이용자가 본인 명의 거래소 계정에서 발급한 API 키로, 정해진 규칙에 따라 비트코인·이더리움·솔라나 현물 주문(운영자가 승인한 이용자는 무기한 선물 주문)을 자동 실행하는 소프트웨어 도구입니다.
The company does not hold, deposit or withdraw user funds. Orders are executed only within the user's own account, and API keys with withdrawal permission enabled are rejected at the connection step.
The company does not provide individual investment advice, asset recommendations or trading instructions (such as "leading rooms"), and does not pool or manage other people's funds. The same published rules apply to every user, and each user sets their own risk level, leverage and trading capital.
We do not deal in financial investment products such as stocks, bonds or funds. The service is free, and we take no service fee and no performance fee tied to your trading profits.
The service does not guarantee profits. Crypto futures trading can lose your entire principal. Risk disclosure

You can check it first with an exchange demo account (virtual funds). You'll see the results without risking real money.
Daily loss limit: if a day's losses exceed your setting (6% by default), new entries stop for that day.
Cumulative loss halt: if your balance falls 30% or more from its peak, all positions are closed and auto-trading stops. Restarting requires your own confirmation.
Every position carries a stop-loss, and a backup stop order is also placed on the exchange so losses stay limited even during a server outage.
Leverage defaults to 5x and is capped at 20x. Per-coin and overall position size limits apply, and entries are held back when the bid-ask spread or funding rate is abnormal.
You can turn off auto-trading at any time or immediately close every position with [Close all positions], and you can set your own limits on trading capital (seed) and the share of profits reinvested.
API keys are stored encrypted and deleted immediately when you disconnect the exchange or close your account.

Performance figures such as returns and win rates are always labeled as either a "backtest on historical data" or an "actual record", and are never presented as guaranteed or certain future returns.
Every entry and close is logged with its reason, and P&L is shown net of fees. Losing trades are never hidden.
We do not operate member forums, chat rooms or "leading rooms". Notices, blog posts and guides are written by the company and never recommend buying or selling any particular coin.
External information such as news, market updates and the Fear & Greed Index is shown for reference only, with its source cited.

If we confirm the use of an account or API key in someone else's name, managing or reselling other people's funds through the service, or abuse of the system, we restrict your use and delete the connected API keys.
If your use is restricted, we notify you of the reason by email, and you may appeal through a 1:1 inquiry.

Support channels: 1:1 inquiry after signing in, or email davinart4100@gmail.com, Phone 010-8705-4466
We reply to inquiries within three business days. If an order error is suspected, we check your trading records against the exchange's execution history and let you know the outcome.
There is no service fee, so there are no payment or refund procedures. Trading fees and funding rates are paid by the member directly to the exchange.

Operations manager: 박영호 (davinart4100@gmail.com)
Automated monitoring: hourly trading-cycle checks, exchange position reconciliation every 5 minutes, monitoring of execution gaps versus the backtest, and skipping a cycle with an admin alert when servers or data are delayed
Regular review: administrators review actual execution costs and strategy performance weekly, and post a notice if anything is off.
If we change this policy, we post a notice 7 days before it takes effect.