Privacy Policy

Information we collect

We retain your email, an encrypted password hash, your verification phone number if you use phone identity verification (to prevent duplicate sign-ups; deleted when you close your account), encrypted exchange API keys, and your trading records and asset history. If you have payment records from before the service became free (order number, amount, payment method, depositor name), they are retained separately for five years under the Act on Consumer Protection in Electronic Commerce (Korea). Card numbers have never been stored on our servers.

Chrome extension

Signal Remix AI Chart Copilot reads only the chart symbol name on TradingView pages and sends it to the SignalNote server. Questions you type to SignalNote AI in the panel and recent conversation are sent to the server to generate answers, and chat history is kept only in the browser's extension storage. The connection key is also kept only in extension storage, and browsing history, cookies, and page content are never read or sent.

SignalNote AI and external processing

When you ask SignalNote AI, your question and the account summary needed to answer (assets, P&L, positions, engine signals) are sent to the OpenAI API to generate a reply. Email, API keys, and passwords are never sent. If you connect notifications, trade and report alerts go to Telegram; if email alerts are on, they go to your email.

Visit stats

서비스 개선을 위해 페이지별 방문 수와 유입 경로(이전 사이트 주소)를 셉니다. 방문 분석을 위해 브라우저에 익명 방문자 쿠키(sn_vid, 최대 400일)를 저장해 같은 방문자를 구분합니다. 이 쿠키에는 이름·이메일 같은 개인정보가 들어 있지 않습니다. IP와 브라우저 정보는 하루마다 바뀌는 방식으로 암호화한 익명 값으로만 처리하며 원문은 저장하지 않습니다. 또한 구글 애널리틱스(Google LLC)와 네이버 애널리틱스(네이버 주식회사)를 사용하며, 이 도구들은 자체 쿠키로 방문 페이지·유입 경로·기기 종류 같은 통계를 수집합니다. 구글 애널리틱스 데이터는 미국 등 해외의 Google 서버에서 처리될 수 있습니다. 브라우저 설정에서 쿠키를 차단하거나 삭제할 수 있으며, 차단해도 서비스 이용에는 지장이 없습니다.

For customer support, troubleshooting, and fraud prevention, we log the access IP address, last access time, page URL, device type (PC/mobile), and referral source. The same items are logged for visitors who are not logged in. This information is visible only to operators and is automatically deleted after 30 days.

Purpose of use and retention period

Used only to run auto-trading and display signals. When you close your account, your API keys and trading records are deleted; any past payment records are retained for five years under the Act on Consumer Protection in Electronic Commerce (Korea).

회원 탈퇴는 로그인 후 설정 → 회원 탈퇴에서 바로 할 수 있으며, 처리 즉시 위 정보가 삭제됩니다.

Information from social sign-in

When you sign up or log in with Kakao, Google or Naver, we receive only your account identifier and email address from that service. We do not receive your name, profile photo, phone number or any other information. We use it only to identify you, link an existing email account and send service notices, and delete it when you close your account.

Transfer of personal data abroad

SignalNote's servers are located in the Amazon Web Services (AWS) Tokyo, Japan region. Your email, social login identifier, encrypted API keys and trading records are transmitted to and stored on these servers from the moment you sign up, and are retained for the periods stated above for the purpose of operating the service. Server storage is essential to providing the service, so if you do not want it, please do not sign up or please close your account.

Only when you ask SignalNote AI a question are your question and an account summary sent to OpenAI (USA). Your email, API keys and password are never sent, and nothing is sent if you don't use AI questions.

Contact

davinart4100@gmail.com